Gosaath account and data deletion

How to delete your account

1

Open the Gosaath app and sign in with your mobile number.
2

Tap your Profile, then open Account & privacy.
3

Tap Delete my account.
4

On the confirmation prompt, tap Delete in 30 days.

That's it — no password needed. Your account is already verified because you are signed in. You are signed out at once, and your account is deleted 30 days later. Changed your mind? Simply sign in again within those 30 days and the deletion is cancelled. After 30 days it cannot be undone.

What gets deleted

👤 Your account — name, mobile number, email, password, profile photo
🚗 All ride history — trips published or booked, start codes, ratings
💬 Your chat messages and support threads
📄 Captain documents — live photo, driving licence, RC, Aadhaar, vehicle photos
🛵 Rental listings and rental requests
🔔 Your push notification token
🗺️ Any saved route-alert watches

Note: Chat messages that are part of a shared conversation with another user may remain visible to that user until their account is also deleted. Aggregated, anonymised statistics (total ride counts) may be retained. Your account is deleted 30 days after you ask (sign in again before then to cancel), and the mobile number is then freed so it can be used for a fresh account later. Gosaath and Gosaath Captain use the same account, so this deletes your captain profile too. Some records may be kept longer where the law requires; see the Privacy Policy. You can also ask from the website: delete-account page.

Can't access the app?

If you are unable to sign in (for example, you lost access to your device), you can request account deletion by contacting us directly:

Email: [email protected]
WhatsApp: +91 73370 51857

Write from your registered mobile number, or include it in the message. We will process your request within 7 days.