GosaathTerms of Use
The user agreement: what Gosaath is, who may use it, and who is responsible for what.
Please read
Gosaath is a technology platform that connects independent captains, vehicle owners, passengers and renters. Gosaath does not provide transport, does not rent out vehicles and does not employ captains. By using the Gosaath app or website you agree to the documents below.
Gosaath does not collect, hold, process, transfer or refund any money. You pay captains and owners directly, in cash or by UPI; not a single rupee passes through the Gosaath app. At present Gosaath charges no fee or commission. Prices in the app are estimates, and the final amount is agreed between you and the captain or owner.
Each document has a full page here. Where we have uploaded a PDF copy, you can also view or download it.
Privacy Policy
What data we collect, why, who sees it, how long we keep it, and your rights.
Rules, Safety & Responsibility
Community guidelines, safety tips and what happens when rules are broken.
Ride & Long Ride Terms
Quick Rides and Long Rides: bookings, ride codes, fares, cancellations, accidents.
Rental Terms
For owners and renters: documents, handover, rent, deposit, damage, late returns.
Captain Terms & Responsibilities
For captains and vehicle owners: documents, the live photo, duty, safety, the Motor Vehicles Act and your responsibilities.
Payments, Cancellations & Refunds
You pay captains and owners directly. Gosaath does not collect or refund that money.
Grievance Redressal & Contact
How to complain, the Grievance Officer, and our response times.
Account & Data Deletion
How to delete your account and what data is removed.
Need help?
For complaints or questions, write to the Grievance Officer at [email protected] or see Grievance Redressal & Contact. In an emergency, call 112.