Terms of Use · Gosaath

1. About these Terms

These Terms of Use (the "Terms") are a binding agreement between you and Gosaath, the operator of the Gosaath mobile application and the website at gosaath.com (together, the "Platform"). Gosaath is based in Madanapalle, Andhra Pradesh, India. In these Terms, "Gosaath", "we", "us" and "our" mean Gosaath and, where the context allows, its proprietors, directors, officers, employees, agents and successors. "You" means any person who visits or uses the Platform.

These Terms are an electronic record under the Information Technology Act, 2000 and the rules made under it, and do not need a physical or digital signature. They are published in accordance with rule 3(1) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 (the "IT Rules"), which require an intermediary to publish its rules and regulations, privacy policy and user agreement.

By creating an account, signing in, tapping a button that refers to these Terms, or otherwise using the Platform, you confirm that you have read and understood these Terms and agree to be bound by them and by the following documents, which form part of these Terms:

If there is a conflict, the document written for a particular service (for example, the Rental Terms for a rental) applies to that service, and these Terms apply to everything else. If you do not agree, do not use the Platform.

2. Definitions

Captain: A user who offers rides to passengers using a vehicle, for a Quick Ride or a Long Ride. The app may also call a captain a "rider" or "driver". These words do not mean that the person works for Gosaath.
Passenger: A user who looks for, requests or takes a ride with a captain.
Owner: A user who lists a vehicle on the Platform for others to rent.
Renter: A user who asks to rent, or rents, a vehicle from an owner.
Quick Ride: A short ride by bike, scooty or auto within a service area shown in the app.
Long Ride: A ride between towns or villages in which a captain offers seats on a journey and passengers request those seats, including ride requests that passengers post on the ride board.
Rental: An arrangement in which an owner lets a renter use the owner's vehicle for a period.
User Arrangement: Any ride, seat, rental or other arrangement made between users through the Platform, including its price, payment, timing, route, vehicle and conditions.
Content: Any information you put on the Platform, such as your profile, photographs, documents, ride posts, listings, messages, ratings and reviews.
Applicable law: Every law, rule, regulation, notification, order and direction in force in India, including those of the Government of Andhra Pradesh and of local authorities.

3. What Gosaath is, and what it is not

Gosaath provides a technology platform only. Through it, users can publish and find rides and vehicles, send and answer requests, and communicate with each other. Gosaath is an "intermediary" within the meaning of section 2(1)(w) of the Information Technology Act, 2000 and relies on the protection given to intermediaries by section 79 of that Act. Gosaath does not start the communications between users, does not select who receives them, and does not select or change the information that users send, except as described in these Terms for safety and to comply with the law.

Gosaath:

is not a transport service provider, carrier, taxi or bike-taxi operator, or the operator of any stage carriage or contract carriage;
is not a vehicle rental company and does not run any rent-a-cab or rent-a-motorcycle scheme;
does not own, possess, operate, maintain, insure or control any vehicle offered on the Platform;
is not the employer, principal, agent, partner or joint venturer of any captain, owner, passenger or renter. No such relationship is created by using the Platform, by any word or badge used in the app (such as "captain" or "verified"), or by any check Gosaath carries out; and
does not direct or supervise how any ride or rental is carried out, and has no control over the conduct of users, the condition of vehicles or the state of the roads.

Every User Arrangement is a contract made directly and only between the users concerned. Gosaath is not a party to it. Captains and owners decide for themselves whether, when, where and with whom to offer rides or vehicles, and they are free to use other platforms.

Features such as matching, fare calculation, price ranges, seat maps, ride codes, routes, maps and estimated times are software tools provided for convenience, transparency and safety. They do not make Gosaath the provider of any ride or rental.

In short, Gosaath only helps passengers find captains (for Quick Rides, and for seats that captains share on Long Rides between towns) and helps renters find vehicle owners (for Rentals). Passengers and renters use the Gosaath app; captains and owners use a separate app, the Gosaath Captain app.

4. Who may use Gosaath

You must be at least 18 years old and competent to contract under the Indian Contract Act, 1872. You must not book a ride or rental for a person under 18 who will travel alone.
You must use the Platform only in India and in accordance with applicable law.
You must not use the Platform if Gosaath has suspended or removed your account, or if any law forbids you to.
One person may have only one account. An account is personal and may not be sold, transferred, lent or shared.
Captains and owners must also meet the extra requirements in these Terms, the Ride & Long Ride Terms and the Rental Terms.

5. Your account and sign-in

You must give true, accurate, current and complete information and keep it up to date.
You sign in with your mobile number and a one-time password (OTP), or with another method the app offers. Keep your phone, SIM card, OTPs and passwords secret. Gosaath will never ask you for an OTP, UPI PIN, card number or bank password.
You are responsible for everything done through your account, unless you told us promptly that it was being used without your permission.
An account can be signed in on only one device at a time. Signing in on a new device may sign out the previous one.
For security, the Gosaath apps do not run while your phone's Developer options (or USB debugging) are switched on. Turn them off to use the apps.
Tell us immediately, using the contact details below, if you believe your account has been misused.
Electronic acceptance. When you tap to continue or tick a confirmation in the app (for example when you sign in, list a vehicle, request a booking or go on duty), that is your electronic acceptance of these Terms, the policy or the statement shown. Gosaath keeps a record of it (what you accepted, its version, and the date and time), and it binds you as a signed document would, as the Information Technology Act, 2000 allows. A confirmation that is not true is a breach of these Terms.

6. Everyone must obey the law

You must comply with applicable law whenever you use the Platform and during every User Arrangement. This includes the Motor Vehicles Act, 1988, the Central Motor Vehicles Rules, 1989, the Andhra Pradesh Motor Vehicles Rules, traffic rules and signals, the directions of police and transport officers, the Bharatiya Nyaya Sanhita, 2023, the Information Technology Act, 2000, and all tax laws.

It is your own responsibility to find out whether a ride, a price, a vehicle, a rental or any other use you make of the Platform is allowed by the law that applies to you and to the place where you are. Gosaath does not give legal advice. The fact that a feature exists in the app does not mean that every use of it is lawful for every person, every vehicle or every place.

7. Additional duties of captains

If you offer rides, you alone are responsible for the following, and you promise that at all times you will:

hold a valid driving licence for the class of vehicle you drive, including any endorsement or authorisation the law requires to drive a transport vehicle;
use only a vehicle that you own or are lawfully authorised to use, with a valid registration certificate (RC); valid insurance, at least as required by section 146 of the Motor Vehicles Act, 1988 and, whenever you carry passengers for hire or reward, insurance that covers that use and those passengers; a valid pollution under control (PUC) certificate; a valid fitness certificate where required; and road tax paid;
where the law requires a vehicle that carries passengers for hire or reward to be registered as a transport vehicle, to hold a permit, or to display a yellow (commercial) number plate, hold and do all of that, and never carry passengers for hire or reward in a private (non-transport) vehicle unless the law in force allows it;
keep the vehicle safe, roadworthy, clean and properly maintained;
on a two-wheeler, wear a protective helmet and make sure your pillion passenger wears one too, as section 129 of the Motor Vehicles Act, 1988 requires; in a car, wear a seat belt; and never carry more passengers than the vehicle is registered for (on a two-wheeler, only one pillion passenger);
never drive under the influence of alcohol, drugs or any other intoxicant, when overtired, or while holding a phone;
obey speed limits and all traffic rules, and pay every fine, challan or penalty incurred while you drive;
treat passengers with respect, and never harass, threaten, discriminate against or cheat them; and
declare and pay all income tax, GST and other taxes on what you earn.

More rules for captains are in the Ride & Long Ride Terms and the Rules, Safety & Responsibility.

8. Additional duties of passengers

Before every ride, check that the captain, the vehicle and its number plate match what the app shows and, where the law requires it, that the vehicle is a commercial (yellow-board) vehicle. Do not start the ride if anything does not match or if you feel unsafe.
Wear a helmet on a two-wheeler and a seat belt in a car. Do not ask a captain to break any law, to overload the vehicle, to drive fast or to take an unsafe route.
Do not carry, or ask anyone to carry, anything illegal, dangerous or prohibited.
Pay the agreed fare directly to the captain, behave respectfully and take care of the vehicle. You are responsible for any damage you cause.
Look after your own belongings, money and personal safety.

9. Owners and renters

Owners who list vehicles and renters who rent them must follow the Rental Terms. In short, the owner is solely responsible for the vehicle, its documents and insurance, and any licence needed to rent it out; the renter is solely responsible for using the vehicle lawfully and returning it on time and in the same condition. Rent, deposits, damage, fines and late returns are matters only between the owner and the renter.

10. Documents and verification

Every document, photograph and detail you upload, including identity documents, driving licence, registration certificate, number plate, insurance and vehicle photographs, must be original, genuine, valid, unaltered and your own, or one you are lawfully authorised to use.
Uploading forged, fabricated, edited, "morphed" or another person's documents, or impersonating anyone, is a criminal offence under Indian law, including the offences of forgery, using a forged document as genuine, cheating and cheating by personation under the Bharatiya Nyaya Sanhita, 2023, and the offences in sections 66C and 66D of the Information Technology Act, 2000. The person who uploads such documents is solely and fully liable, civilly and criminally, for it and for every consequence of it, even if Gosaath reviewed or approved the documents.
Gosaath's checks are limited, reasonable-effort reviews of the documents and photographs that users choose to provide. Unless Gosaath expressly says otherwise, it does not carry out police verification, background or criminal-record checks, driving tests, vehicle inspections or checks against government databases.
What each app asks for. Captains and owners send their documents and a live photo in the Gosaath Captain app. To request a Long Ride, a passenger needs only a live photo taken with the front camera at that time; no other document is asked for. When a renter requests a rental, the app does not ask for a live photo or a driving licence; the owner may check the renter's driving licence and identity in person at the handover. Photos and documents sent through the apps may be reviewed by the Gosaath team, for example to check an approval, a complaint or suspected misuse.
An approval, a "verified" label or any badge means only that a user's documents passed this limited review at that time. It is not a guarantee, certification, representation or warranty of any person's identity, character, licence, skill, criminal record, vehicle, insurance, permit or conduct, and it does not move any responsibility or liability to Gosaath.
Gosaath may re-check documents at any time, ask for more documents, refuse or withdraw an approval, and suspend or remove any account or listing. Gosaath may report suspected forgery, fraud or any other offence to the police and other authorities and share the related records with them.
Documents expire. You must keep yours valid and update them in the app. Using the Platform with an expired, suspended or cancelled document is entirely your own responsibility.

11. Users are solely responsible

Important: please read this section carefully. It explains that the users, and not Gosaath, are responsible for rides and rentals.

To the maximum extent permitted by applicable law, each captain, owner, passenger and renter is solely and fully responsible and liable for:

their own acts, omissions, statements and conduct, on and off the Platform;
their documents, licences, permits, registration, insurance, PUC and fitness certificates, number plates and taxes;
the vehicle they drive, provide or rent, including its condition, safety, equipment and use;
obeying traffic rules and all other applicable law, including the rules on helmets, seat belts and passenger limits;
every User Arrangement they make, and every payment, refund, deposit or dispute that arises from it; and
every consequence of the above, including any accident, injury, death, illness, loss of or damage to property, theft, delay, missed appointment, fine, challan, penalty, tax, claim, complaint, police case or legal proceeding.

Gosaath is not responsible or liable for the acts, omissions, documents, vehicles, statements or conduct of any user or other person, or for any User Arrangement. Any claim arising from a ride or a rental must be made against the user concerned and their insurer, and not against Gosaath. Claims for compensation for road accidents under the Motor Vehicles Act, 1988 lie against the owner, the driver and the insurer of the vehicle involved.

12. Fares, payments and fees

Prices are estimates. Quick Ride fares shown in the app are estimates calculated by software from the rates set for each service area and the trip distance (with the high-demand multiplier where it applies); Long Ride seat prices are set by captains within the range shown in the app; and owners set the rent for their vehicles. These amounts are shown to help users and to keep prices fair and transparent. The final amount is agreed between the passenger and the captain, or between the renter and the owner.
Passengers pay captains, and renters pay owners, directly in cash or by UPI, person to person, or by any other method they agree. Gosaath does not collect, hold, process, transfer or refund any fare, seat price, rent, deposit or tip, is not a party to any such payment, and has no in-app payment or wallet. Not a single rupee passes through the Gosaath app. Any refund or dispute about money is between the users; Gosaath can help them talk it through but holds no money. The full rules are in Payments, Cancellations & Refunds.
At present Gosaath charges no fee or commission to any user. Gosaath may introduce fees, subscriptions or commissions in future. If it does, it will give notice first, they will be shown clearly in the app before you agree to pay them, and they will apply only from then on.

13. Prohibited use and content

As required by rule 3(1)(b) of the IT Rules, you must not host, display, upload, modify, publish, transmit, store, update or share any information that:

belongs to another person and to which you have no right;
is obscene, pornographic, paedophilic, invasive of another person's privacy (including bodily privacy), insulting or harassing on the basis of gender, racially or ethnically objectionable, relating to or encouraging money laundering or gambling, or promoting enmity between groups on the grounds of religion or caste with the intent to incite violence;
is harmful to children;
infringes any patent, trademark, copyright or other proprietary right;
deceives or misleads anyone about the origin of a message, or knowingly and intentionally communicates misinformation or information that is patently false and untrue or misleading in nature;
impersonates another person;
threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign States, or public order; causes incitement to the commission of any cognisable offence; prevents the investigation of any offence; or is insulting to other nations;
contains a software virus or any other computer code, file or program designed to interrupt, destroy or limit the functionality of any computer resource; or
violates any law for the time being in force.

You must also not:

use the Platform for any unlawful purpose, including carrying passengers or goods in breach of the law, or carrying prohibited, illegal or dangerous items;
post fake rides, listings, requests or ratings, or make bookings you do not intend to keep;
harass, stalk, threaten, abuse or discriminate against anyone, or contact a user outside the Platform for any purpose they did not agree to;
collect, copy or misuse the personal data, phone numbers or photographs of other users;
create more than one account, use another person's account, or get around a suspension;
copy, scrape, reverse engineer, decompile, overload, attack or interfere with the Platform, its security or its servers, or access it with bots or other automated means; or
use the Platform to advertise or sell anything unrelated to rides and rentals without Gosaath's written permission.

Gosaath may remove or disable access to any content, and suspend or close any account, that breaks this section, and may report it to the authorities.

14. Chats, calls and monitoring

The app lets users chat about a ride or a rental. To keep users safe, prevent fraud and comply with the law, Gosaath may store, monitor and review chats and messages, including messages that a user has deleted, and may disclose them where the law requires or allows. Do not write anything in a chat that you would not want Gosaath's safety team or the authorities to read.
Chats about a ride are deleted automatically some time after the ride ends, as described in the Privacy Policy.
When a ride or rental is arranged, the other user may see your name, photograph and phone number so that you can coordinate. Use another user's details only for that ride or rental.
Never share bank details, card numbers, UPI PINs or OTPs with anyone. Gosaath will never ask for them.
By giving us your phone number, you agree to receive OTPs and transactional and service messages about your account, rides and rentals by SMS, push notification, WhatsApp or phone call.

15. Safety and emergencies

Travel by road carries risk. Use your own judgment and stay alert. You may refuse or cancel any ride or rental that does not feel safe.
In an emergency, call 112, India's emergency number, first. For an ambulance you can also call 108. Gosaath is not an emergency service, does not watch rides in real time, and cannot send help.
Report any accident, crime, harassment or safety problem to the police and to Gosaath as soon as you can.
Safety features in the app, such as ride codes, verification badges, ratings and maps, can help, but they cannot guarantee your safety or the conduct of other people.

See Rules, Safety & Responsibility for safety tips and helpline numbers.

16. Your content, ratings and reviews

You own the content you post and you are solely responsible for it. You promise that you have the right to post it and that it is true and lawful.
You give Gosaath a non-exclusive, royalty-free, worldwide licence, for as long as the content is on the Platform and for the retention periods in the Privacy Policy, to host, store, copy, display, adapt (for example, resize or compress) and share your content as needed to run, improve, promote and secure the Platform and to comply with the law.
Ratings and reviews must be honest and based on a real ride or rental. Gosaath may remove ratings or reviews that are fake, abusive or against these Terms, but it does not check or endorse them.
Ride posts on the ride board, vehicle listings and shared ride links can be seen by other users, and shared links by anyone who has them. Do not put personal details that you do not want others to see in them.

17. Gosaath's intellectual property

The Platform, including the Gosaath name and logo, the app, the website, designs, artwork, sounds, text and software, belongs to Gosaath or its licensors and is protected by intellectual property laws. Gosaath gives you a limited, personal, revocable, non-exclusive and non-transferable licence to use the app and the website for their intended purpose and in accordance with these Terms. You must not copy, modify, distribute, sell or create derivative works from any part of the Platform, or use the Gosaath name or logo, without Gosaath's prior written permission.

18. Maps, ads and other third-party services

The Platform uses services provided by other companies, such as maps and place search, sign-in, SMS delivery, push notifications, cloud hosting and advertising (including Google AdMob). Their own terms and privacy policies also apply when you use them.
Maps, routes, distances, addresses and estimated times come from these services and may be inaccurate or out of date. Always follow road signs, traffic rules and your own judgment.
The app may show advertisements from third parties. Gosaath does not endorse, and is not responsible for, any advertised product, service or website, or any dealing between you and an advertiser.
Gosaath is not responsible for any outage, error, act or omission of any third-party service, telecom operator, payment app or bank.

19. Assumption of risk

You understand that travelling by road, riding on a two-wheeler or in an auto-rickshaw, travelling with or giving a ride to people you do not know, and renting or renting out a vehicle all carry inherent risks, including the risk of accident, injury, death, theft, loss, damage and dispute, and that many of these risks are outside anyone's control. To the maximum extent permitted by law, you freely and voluntarily accept all of these risks whenever you choose to take part in a User Arrangement.

20. Release

Because Gosaath is not a party to any User Arrangement, to the maximum extent permitted by law you release Gosaath and its proprietors, directors, officers, employees, agents and partners from all claims, demands, losses and liabilities of every kind, known or unknown, arising out of or connected with any User Arrangement, any dispute between users, or any act or omission of any user or third party.

21. No warranties

The Platform is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, Gosaath makes no promise, representation or warranty of any kind, express or implied, including about:

the availability of rides, seats, captains or vehicles, or that you will find a match;
the identity, conduct, skill, documents or reliability of any user, or the condition, safety or legality of any vehicle;
the accuracy of fares, prices, maps, locations, distances or estimated times;
the Platform being uninterrupted, timely, secure, or free from errors, viruses or loss of data; or
merchantability, fitness for a particular purpose, or non-infringement.

22. Limitation of liability

Important: this section limits Gosaath's liability to you.

To the maximum extent permitted by applicable law:

Gosaath is not liable for any loss or damage arising out of or connected with any User Arrangement, or with the acts, omissions, documents, vehicles or conduct of any user or third party;
Gosaath is not liable for any indirect, incidental, special, consequential, exemplary or punitive loss or damage, or for any loss of profit, income, business, opportunity, data, goodwill or time, however caused, even if Gosaath was told that it might happen; and
Gosaath's total liability to you for all claims of every kind arising out of or connected with the Platform or these Terms, whether in contract, tort (including negligence), under statute or otherwise, will not exceed the total fees that you actually paid to Gosaath (not to captains or owners) in the three (3) months before the event that gave rise to the first claim, or one hundred Indian rupees (₹100) if you paid Gosaath no fees in that period.

Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law. Where the law does not allow a particular exclusion or limit, that exclusion or limit applies to the greatest extent the law allows.

23. Indemnity

You agree to indemnify, defend and hold harmless Gosaath and its proprietors, directors, officers, employees, agents and partners from and against every claim, demand, action, proceeding, loss, damage, liability, fine, penalty, tax, cost and expense (including reasonable lawyers' fees) made by any person or authority against them, or suffered by them, arising out of or connected with:

your use of the Platform, or any User Arrangement you take part in;
your content, documents or vehicle;
your breach of these Terms or of any applicable law; or
your violation of any right of another person, including rights of privacy and intellectual property.

This indemnity continues after your account is closed and after these Terms end.

24. Insurance

Gosaath does not provide any insurance for rides, rentals, vehicles, captains, owners, passengers, renters or belongings. Captains and owners must hold the insurance the law requires and any further cover they need. Passengers and renters are encouraged to hold their own personal accident and health insurance. If a third party ever offers insurance through the Platform, only that insurer's policy terms will apply, and Gosaath will not be the insurer.

25. Suspension and termination

Gosaath may, at any time and at its discretion, with or without notice, refuse, suspend, limit or permanently close any account, remove any ride post, listing or content, or block access to the Platform, if Gosaath believes that a user has broken these Terms or the law, has given false information or documents, has received serious or repeated complaints, or poses a risk to anyone's safety, or where this is needed to protect the Platform, its users or Gosaath. Where it is safe and lawful to do so, Gosaath will tell the user the reason.
You may stop using the Platform and delete your account at any time, as described on the Account & Data Deletion page.
Closing an account does not affect rights and duties that arose before it was closed, or any part of these Terms that by its nature should continue, including the sections on responsibility, documents, assumption of risk, release, warranties, limitation of liability, indemnity, disputes and general terms.

26. Cooperation with authorities

Gosaath cooperates with law-enforcement agencies, courts, transport departments and other authorities. Where the law requires it, or where Gosaath believes in good faith that it is necessary to protect the life, safety or property of any person, to prevent or investigate an offence, or to comply with a lawful order, Gosaath may preserve and disclose account details, documents, ride and rental records, location data, chats and other information, as described in the Privacy Policy. In line with rule 3(1)(j) of the IT Rules, Gosaath provides information to lawfully authorised government agencies within 72 hours of receiving a lawful order.

27. Force majeure

Gosaath is not liable for any failure or delay in providing the Platform that is caused by events beyond its reasonable control, including floods, cyclones, heavy rain, earthquakes, fire, epidemics, war, riots, civil disturbance, strikes, bandhs, curfews, acts or orders of any government or authority, internet or telecom shutdowns, power failures, and failures of third-party services, networks or hosting.

28. Changes to the Platform and these Terms

Gosaath may change, add or remove any feature of the Platform, or stop offering the Platform in any area or altogether, at any time.
Gosaath may update these Terms from time to time, for example to reflect changes in the law or in the Platform. The "Last updated" date and the version at the top of this page show the current version. For significant changes, Gosaath will try to give notice in the app or on the website.
If you keep using the Platform after an update takes effect, you accept the updated Terms. If you do not agree, you must stop using the Platform, and you may delete your account.
As rule 3(1)(f) of the IT Rules requires, Gosaath reminds users at least once a year of its rules, privacy policy and user agreement, and that it may end access to the Platform if they are not followed.

29. Governing law, arbitration and courts

Governing law. These Terms, and every dispute or claim arising out of or connected with them or with the Platform, are governed by the laws of India.
Contact us first. If you have a dispute with Gosaath, please first write to the Grievance Officer (see Grievances) so that we can try to resolve it within 30 days.
Arbitration. Any dispute, controversy or claim between you and Gosaath arising out of or connected with these Terms or the Platform, including any question about their existence, validity, interpretation, performance, breach or termination, that is not resolved under paragraph (b) shall be finally resolved by arbitration under the Arbitration and Conciliation Act, 1996. The arbitral tribunal shall consist of a sole arbitrator appointed by mutual agreement of the parties or, failing agreement, in accordance with that Act. The seat and venue of the arbitration shall be Madanapalle, Andhra Pradesh. The arbitration shall be conducted in English. The award shall be final and binding on the parties. To the extent permitted by law, each dispute shall be resolved individually and not as part of a class or representative action.
Courts. Subject to paragraph (c), the courts at Madanapalle, Andhra Pradesh, shall have exclusive jurisdiction over all matters arising out of or connected with these Terms or the Platform, including applications for interim relief and matters relating to the arbitration.
Disputes between users. A dispute between users about a User Arrangement is between those users. Gosaath may, but does not have to, help them communicate, and is not bound by any outcome.
Nothing in this section takes away any right that, under applicable law, cannot be given up by agreement.

30. Grievances

If you have a complaint about the Platform, about any content or about another user, or want to report a breach of these Terms, contact the Grievance Officer:

Grievance Officer, Gosaath
Name and designation: Venu Madhav, Co-founder & Chief Executive Officer
Email: [email protected]
Phone / WhatsApp: +91 73370 51857
Address: Madanapalle, Annamayya District, Andhra Pradesh 517325, India

The Grievance Officer acknowledges complaints within 24 hours and resolves them within 15 days, with shorter time limits for certain requests to remove content, as set out in Grievance Redressal & Contact.

31. General terms

Entire agreement: These Terms, together with the documents listed in About these Terms, are the entire agreement between you and Gosaath about the Platform, and replace any earlier agreement or understanding about it.
Severability: If any part of these Terms is found to be invalid, illegal or unenforceable, it will be enforced to the maximum extent permitted, or read down or removed only to the extent necessary, and the rest of these Terms will remain in full force.
No waiver: If Gosaath does not enforce, or delays enforcing, any right or any part of these Terms, that is not a waiver of it. A waiver is valid only if it is made in writing.
Assignment: You may not assign or transfer your rights or duties under these Terms. Gosaath may assign or transfer them, wholly or in part, including as part of a merger, sale or reorganisation of its business.
Relationship: Nothing in these Terms creates any employment, agency, partnership, franchise or joint venture between you and Gosaath.
Notices: Gosaath may give you notices in the app, by SMS, by push notification, or by email to the details in your account. You may give notices to Gosaath at the email address below. Electronic notices count as notices in writing.
Language: These Terms may be made available in other languages. If there is any difference between versions, the English version prevails.
Headings and summaries: Headings and "In short" summaries are for convenience only and do not affect the meaning of these Terms.

32. Contact us

Gosaath
Madanapalle, Andhra Pradesh, India
Email: [email protected]
Phone / WhatsApp: +91 73370 51857