Help centre

Everything about Gosaath, in one place.

How the Gosaath apps work for passengers, captains and vehicle owners, with guides to every screen, our safety features and the rules we all follow.

  • Updated 12 November 2026
  • Madanapalle, Andhra Pradesh
A Gosaath car, scooter and auto rickshaw on a city road

What Gosaath is

Gosaath is a ride and rental app from Madanapalle, Andhra Pradesh, India. It is a technology platform that connects passengers with independent captains (drivers and riders) and with local vehicle owners. Gosaath does not own or operate vehicles and does not employ captains. Every ride is between the passenger and the captain, and every rental is between the renter and the owner.

Apps
Gosaath (for passengers and renters) on Google Play, and Gosaath Captain (for captains and vehicle owners), a separate Android app.
Services
Quick Rides in town, Long Rides between towns, and Rentals.
Where
Madanapalle and nearby areas. Quick Rides work inside mapped service areas; Long Rides and Rentals reach other towns.
Sign-in
Indian mobile number and a 6-digit SMS code (OTP). One phone at a time per account.
Payment
Directly to the captain or owner. Quick Ride fares are paid in cash at the drop. Gosaath charges no booking fee and does not hold your money.
Start code
A private 4-digit code that the passenger says and the captain enters to start a ride.
Safety
Document checks for captains, live tracking on the booked road, wrong-route alerts, SOS to up to 3 emergency contacts, monitored chats, live photos on Long Rides and Rentals.
Languages
English, Telugu, Hindi and Tamil in the passenger app.
Your data
Shared only with the other person on your ride or rental, your emergency contacts when you send an SOS, the service providers that run the app, and authorities on a valid legal request. Never sold.
Contact
Email [email protected] · WhatsApp / phone +91 73370 51857 · In an emergency call 112.

Guides and policies

The three services

A Gosaath bikeQuick RidesShort rides inside a service area by bike or auto. The fare comes from the area's rates and the road distance and is shown before you book. Captains nearest to you are asked first. You can add a little extra to get a captain faster. You pay the captain directly (cash or UPI); Gosaath never takes any money.How to book
A Gosaath carLong RidesTown to town by bike or car. Captains offer empty seats at a price per seat; you request seats, or post your own request. Chat with the captain in the app; passengers never call captains.How Long Rides work
A Gosaath scooterRentalsRent a bike, scooty or car from an owner near you. Choose the vehicle, when and for how long, and send the request. You pay the owner directly; Gosaath never takes any money.How to rent

Reference IDs

Some screens show a reference ID, such as RT-MDP-SC-7KQ2M9XA. Give it to support so the team can find your ride or request quickly. The first two letters say what it is, then the place (for example MDP for Madanapalle) and the vehicle, then 8 letters and numbers.

Starts withMeans
QRQuick Ride request
LRLong Ride offered by a captain
LQLong Ride request posted by a passenger
SRLong Ride seat request
RVRental vehicle listing
RTRental booking request
KYCaptain document submission
TKSupport ticket
SOSOS alert

Vehicle letters: BK bike, AU auto, CR car, SC scooty.

Get help

WhoWhere
PassengersProfile, then Settings, then Help & Support: Call Us, WhatsApp or Chat with us.
Captains and ownersProfile, then Help & support, then Raise a ticket.
Email[email protected]
WhatsApp / phone+91 73370 51857
ComplaintsGrievance Redressal & Contact
EmergencyCall 112 first. Gosaath is not an emergency service.

Questions and answers

What is Gosaath?

A ride and rental app from Madanapalle, Andhra Pradesh. It connects passengers with independent captains for Quick Rides and Long Rides, and renters with local vehicle owners. Gosaath does not own or operate vehicles.

Where does Gosaath work?

In Madanapalle and nearby areas of Andhra Pradesh. Quick Rides work inside the service areas shown in the app; Long Rides and Rentals can reach other towns. You can vote in the app for Gosaath to start in your village.

Is Gosaath free to use?

Yes. There is no booking fee. You pay the captain or owner directly.

Is the captain a Gosaath employee?

No. Captains are independent. They are responsible for their licence, vehicle papers, driving and passengers, under the Motor Vehicles Act and other laws. See the Captain Terms.

Does Gosaath sell my data?

No. Gosaath never sells personal data. It shares data only as the Privacy Policy lists.

How do I contact Gosaath?

Email [email protected] or WhatsApp +91 73370 51857, or use Help & support in the app.