Gosaath
Download the app and sign in
The Gosaath passenger app is free on Google Play for Android phones. You sign in with your Indian mobile number and a one-time code (OTP) sent by SMS. There is no separate sign-up form. One account works on one phone at a time.
When you type a number or a name, the app opens its own Gosaath keypad (white keys on a light lavender tray) instead of the phone's keyboard. The number pad has 0 to 9, a "⌄" key that hides the pad and a "⌫" key that deletes; hold "⌫" to clear everything. The letter pad has A to Z, a wide space key and a purple Done key, and starts each word with a capital letter.
1. Mobile number page ("Welcome")
The top half shows a moving street scene with "One App, Every Journey." and the chips "Verified riders", "Helmets on" and "Ride code".
| Button or control | How it looks | What it does |
|---|---|---|
| Mobile number field | White field with the Indian flag, +91 and grey "XXXXX XXXXX". A green tick appears when the number is valid. | Opens the number pad. Indian mobile numbers have 10 digits and start with 6, 7, 8 or 9; otherwise a red message says so. |
| Send OTP Send OTP | Full-width button. Grey until the number is valid, then a purple gradient with a small white arrow box. Shows a spinner and "Sending OTP…" while it works. | Sends a 6-digit code to your number by SMS. |
| Terms Privacy Policy | Small purple links under the button. | Open the Terms of Use and the Privacy Policy. Continuing means you agree to them. |
| Log in with your password instead | Purple text link, shown only in some cases. | Lets you log in with the password you set earlier, without an SMS. |
2. Code page ("Verify your number")
| Button or control | How it looks | What it does |
|---|---|---|
| Six code boxes | Six white boxes. The box you are on glows purple. A correct code turns them green in a wave with a chime; a wrong code turns them red, shakes them and clears them. | On most Android phones the app reads the code from the SMS by itself ("Reading your SMS…", then a green "Code found in your SMS"). It does not ask for permission to read your messages. You can also type the code. |
| Change | Purple link next to "Code sent to +91 …". A round white back arrow is at the top left. | Goes back so you can fix the number. |
| Resend in 0:30 ↻ Resend | A short countdown with a draining bar, then a white Resend button with a purple arrow. | Sends a new code. The wait grows a little each time you resend. |
| Verify | Purple main button with a tick. "Verifying…" while it checks, then "Verified". | Checks the code. The app also checks it on its own as soon as the sixth digit is in. |
| Use my password instead | Purple link, only if your account has a password. | Switches to password login. |
3. "Tell us about you" (new accounts only)
| Button or control | How it looks | What it does |
|---|---|---|
| Full name | Letter field ("e.g. Ravi Kumar") with a bar under it that fills purple, then turns green with "Looks good". | Your name as captains will see it. Letters only, at least 6 letters. |
| Male / Female / Prefer not to say | Three picture cards. The chosen card gets a purple border, a light lilac background and a purple tick. | Saves your gender. "Prefer not to say" is always allowed. |
| Continue Start riding | Purple main button, grey until the name and gender are filled. "Saving…" while it works. | Saves your details. |
4. "Create a password" (optional)
| Button or control | How it looks | What it does |
|---|---|---|
| Skip › | Lilac pill at the top right. | Creates your account without a password. You will sign in with an SMS code next time. |
| Password and Re-type password | Fields with an eye icon to show or hide the text. A three-bar meter shows Weak (red), Almost (amber) or Strong (green). Rules tick themselves: 8+ characters, a capital letter, a small letter, a number, not your name or number. | Sets a password so you can log in without an SMS. If the two don't match: "The two passwords don't match." |
| Create account | Purple main button, grey until every rule is met. | Creates your account. Android may offer to save the password. |
A purple "You're all set" screen with a white tick then takes you to the home screen.
Messages you may see
- "Signed in on another phone" (purple pop-up, two phones drawn): your account was opened on a different phone, so this phone was signed out. Tap Sign in again. If it was not you, sign in again and contact support.
- "Account Blocked" (red pop-up, OK button): the account has been blocked by Gosaath. Contact support.
First-time screens: location and notifications
Location ("Where should we pick you up?")
Quick Rides need your precise location so the captain comes to the right place. The app asks only for location while you use the app; it never asks for background location. This screen cannot be skipped. Its text and button change with your phone's state:
| Button | When you see it | What to do |
|---|---|---|
| Allow precise location | Purple main button. While it finds you: "Finding you…". | Shows Android's permission pop-up. Choose Precise and While using the app. |
| Allow precise location | Same button with the title "Please switch on Precise". | You allowed only approximate location. Allow precise location this time. |
| Turn on location | Purple button with the title "Turn on your location". | Your phone's GPS is off. Android shows its own pop-up to turn it on. |
| Open settings | Purple button with the title "Location is turned off for Gosaath". | Location was blocked earlier. In Settings choose Permissions, then Location, "Allow while using the app" and "Use precise location". The app checks again when you come back. |
Notifications ("Stay updated on your ride")
A swinging bell and sample alerts ("Ravi accepted your ride", "Your captain is 2 min away") explain why notifications help: you hear the moment a captain accepts, comes near or messages you, even when the app is in the background. This screen appears each time you open the app while notifications are off.
| Button or control | How it looks | What it does |
|---|---|---|
| Allow notifications | Solid purple button with a bell. It becomes Open settings if notifications were blocked before. | Turns on notifications for Gosaath. |
| Not now | Grey text link. | Goes into the app without notifications. |
"Update Required"
If your app version is too old to work safely, a full purple screen says "Update Required" with a white Update Now button (Google Play logo, purple text) that opens Google Play. It cannot be skipped. A softer pop-up, "Please update Gosaath", offers Later and Update.
The Rides home screen
The app opens on Rides, the first of four bottom tabs: Rides, Rentals, Long Rides and Profile. The open tab sits on a soft purple pill that slides between tabs.
| Button or control | How it looks | What it does |
|---|---|---|
| Bell (top right) | A 3D bell. A small red dot shows when there is something unread. | Opens Notifications. |
| Pickup chip on the map | White chip under the green "Pickup point" bubble, with a green dot, your address, a small purple Edit pill and a purple target icon. | Tap the chip to choose another pickup point. Tap the target icon to read your GPS position again. |
| Search bar "Where are you going?" | White bar with a glowing purple edge. On the left a purple round microphone; on the right a lilac circle with an arrow. In some states the bar also shows the line in your local language. | Opens "Select destination". The microphone opens it already listening, so you can say the place name. |
| Your ride card | Card with a pale-green border, a badge "WAITING FOR DRIVER" or "IN PROGRESS", and your 4-digit start code in purple boxes. | Shown only while you have an accepted or started Quick Ride. Tap View / manage or View ride to open the live ride. |
| "Your ride request is live" card | Card with the number of active requests. | Opens the Long Rides requests you posted, so you can view or remove them. |
| Recent places | Up to five rows. A heart turns red when the place is saved. | Tap a place to book straight to it. Tap the heart to save or unsave it. |
| Top places in your area | Photo tiles of well-known places, such as the bus stand. | Starts a search for that place. |
| Ride with Gosaath: Bike, Auto, Car | Three vehicle tiles. A vehicle not offered in your area has a small amber "Soon" badge. | Bike or Auto opens the search with that vehicle chosen. A "Soon" vehicle shows a "Coming Soon" pop-up with a purple Got it button. |
| Rules, safety & responsibility ⌃ | Grey line with a scales icon. | Opens six short rules (Obey the law, Genuine documents only, You are responsible, Yellow board & verify, Jurisdiction, In an emergency) with a link to the full policy, a grey-outline Full Terms button and a solid purple I understand button. |
One small advertisement (Google AdMob) appears on the home screen. Ads never appear on the search, booking or "Finding your captain" screens.
"Service unavailable in your area"
Quick Rides work only inside Gosaath's mapped service areas. If your pickup is outside every area, the home panel shows a captain scratching his helmet and:
| Button or control | How it looks | What it does |
|---|---|---|
| "Available in …" | Lilac pill listing the areas where Quick Rides work. | Information only. |
| ✎ Change pickup | Solid purple button with white text. | Choose a pickup inside a service area. |
| Going far? Go to Long Rides | White button with a thin border and purple text. | Opens Long Rides for town-to-town trips. |
| Vote for your village | Solid purple. After voting it turns grey: "You voted for …" with a tick. | Asks Gosaath to start Quick Rides in your village. A green box confirms the vote and shows the total so far. |
| Vote for another place | Purple link. | Opens a search box ("Type a village or town"); each result has a purple Vote button. You get a few votes a day and one vote per place; the card shows how many are left today. |
Choosing your pickup and destination
"Select destination" (or "Set pickup point")
| Button or control | How it looks | What it does |
|---|---|---|
| Route card | A green dot for "Your location" and a black square for "Where are you going?". The text box says "Type a place" and has a small purple microphone and an ⓧ to clear. | Type a place name in English letters. Results appear after a few letters, best match and nearest first, with the distance. |
| Select on map | Lilac pill. | Lets you drag the map to the exact spot. |
| Saved places and Recent | Lists with hearts. Shown before you type. | Tap one to use it. |
| Show more places | Purple text under the first results. | Shows more matches. |
| "Can't find it? Select on map ›" | Row at the end of the results. | Opens Select on map. |
| "Place not on the map? Post a ride request by typing it" | Dashed box. | Opens Long Rides, where you can post a request with any place name typed in. |
| Use my current location | First row when you set the pickup. | Uses your GPS position as the pickup. |
Voice search: a card slides up with a big purple microphone, "Listening…" and an outline Cancel pill. Say the place name, for example "D-Mart" or "bus stand". The app needs the microphone permission for this; your phone turns your speech into text.
Select on map
| Button or control | How it looks | What it does |
|---|---|---|
| Fixed pin | A black pin for the drop or a green pin for the pickup, in the middle of the map. | Drag the map, not the pin, until the pin is on the right spot. Pinch to zoom. |
| Confirm drop Confirm pickup | Purple main button under "DROP LOCATION" or "PICKUP POINT" and the address. Grey while the map moves or the address loads. | Uses that spot. |
| Target button | Round white button. | Jumps back to where you are. |
Booking a Quick Ride (bike or auto)
Quick Rides are short rides inside a service area by bike (one passenger) or auto (one to three passengers), where the area offers them. Car is shown as "Coming soon".
How the fare is worked out: each service area has its own rates for each vehicle: a base fare that includes the first few kilometres, a rate for every kilometre after that, and a minimum fare. The app applies them to the road distance of your trip and shows the fare before you book. You pay the captain in cash at the drop.
The booking screen
The map shows your road route as a glossy purple line, with a green "PICKUP" tag and a black "DROP" label. Each has a small purple Edit pill to change it.
| Button or control | How it looks | What it does |
|---|---|---|
| CHOOSE YOUR RIDE rows | One row per vehicle with its picture, time, fare (for example "₹34") and "May drop 10:42 pm". The nearest captain shows in green ("Captain 0.5 km away · 2 min") or in grey ("Looking for captains nearby"). The chosen row has a lilac background and a purple border. A vehicle not offered here is greyed out with "Not in this area yet" and an amber "Coming soon" pill. | Choose Bike or Auto. |
| 1 2 3 | "People" chips, for Auto only. The chosen one is solid purple. The note says "same price". | Tells the captain how many people will ride. |
| Offers | Add coupon code | Left half of a white row. | Opens "Offers & coupons": a code box, a purple Apply button and the offers in your area, if there are any. A code that is not valid shows "This code isn't valid right now." |
| Cash | Pay the captain | Right half of the row, with a green cash icon. | Opens "Payment". Cash is the only way to pay today. UPI, card and wallet are greyed out with "Coming soon". The button reads Pay by cash. |
| Book Bike Book Auto | Purple main button. It shows "Getting the route…" until the road is known, "Not available here" if the vehicle is not offered, and a spinner with "Please wait…" while it checks your connection. | Sends your request to captains. |
If something is wrong, a card slides up: "Drop is outside our area", "Not available here yet" or "Service unavailable here". It offers Going far? Go to Long Rides and, when the pickup is the problem, Change pickup. Without internet you see the "You're Offline" pop-up with an OK button.
"Who is this ride for?"
If the pickup is not where your phone is, the app asks who will ride.
| Button or control | How it looks | What it does |
|---|---|---|
| Myself | First row, with your name. | Books for you. |
| Saved people | Rows with a name and "+91 …". | Books for that person. |
| Someone else + | Dashed purple row. | Opens "Booking for someone else": THEIR NAME, THEIR MOBILE NUMBER, a ticked box "Save them for next time" and the button Book for (name). The captain will call that person. |
Finding your captain, and adding extra
After you book, the app stays on this screen until a captain accepts or the search ends. Other tabs do not open, and the phone's Back button asks if you want to cancel. A white pill at the top says "🔒 Booking in progress" with the time since you booked.
How captains are asked: Gosaath sends your request to the captains nearest to your pickup first, one at a time, and then to the other captains on duty around you. Each captain decides for themselves; none is forced to accept.
| Button or control | How it looks | What it does |
|---|---|---|
| Purple radar | Ripples and a slow sweep around your pickup pin. Titles: "Sending your request…", then "Finding your captain" with "Sent to N captains nearby". | Shows that the search is running. |
| CAPTAINS card | A chip "Offer ₹34" (or "Round 2 · ₹44" after you add money) and one dot per captain asked (no names): lilac = deciding, pulsing purple = deciding right now, grey with a red ✕ = declined, grey with a clock = did not answer. Counts read "sent · declined · still deciding"; "declined" turns red. A countdown on the right shows the time left. | Shows how your request is going. |
| Trip card | Vehicle picture, pickup (green dot) to drop (purple square), distance and time, and the fare with "+₹10 added" in green and Cash. | Your booking at a glance. |
| +₹5 +₹10 +₹20 +₹30 Custom | Under "ADD MORE TO GET A CAPTAIN FASTER": pale-green pills with a light green border and dark green text. | Adds that amount to your offer at once (there is no confirm step) and sends the higher offer again to the captains on duty as a new round. Custom opens "Add your own amount" with a keypad; its button reads "Type an amount" (grey) and then Add ₹N. You can add up to ₹500 in total on one booking. The extra is part of the fare you pay the captain in cash. |
| ✕ Cancel booking | White button with a light-red border and red text, at the bottom. | Opens "Cancel this booking?" with an outline No and an amber Yes, cancel. |
"No captain accepted"
If nobody says yes, the screen explains why, for example "No Bike captains are on duty near you right now", "All 5 captains nearby said no this time" or "No captain answered in time". "Your search stopped" means the search ended before a captain said yes; book again.
| Button or control | How it looks | What it does |
|---|---|---|
| +₹10 | Under "ADD MORE AND TRY AGAIN · OFTEN HELPS". Here the chips toggle: the chosen one gets a green border and a light green fill. | Chooses an amount to add for the next try. |
| ↻ Try again · ₹44 | Purple main button with the new total (plain "Try again" when nobody is on duty). | Books again. |
| Change ride or drop | Purple text link. | Goes back to the booking screen. |
When a captain accepts, the app plays a voice message ("Good news! … has accepted your ride request. Please get ready.") in your app language and shows the notification "Ride Accepted ✓".
Your Quick Ride: start code, live map and drop
"Ride Confirmed! 🎉"
| Button or control | How it looks | What it does |
|---|---|---|
| Start code box | "SHARE THIS CODE WITH YOUR DRIVER" and 4 digits in white boxes with purple numbers. "The ride starts once the driver enters this code." | When you have checked the captain and the vehicle, say the code to the captain. The captain types it into the Gosaath Captain app. The ride cannot start without it. Never give it to anyone else. |
| Chat Call | Two white outline buttons: Chat with purple text, Call with green text. | Chat opens the in-app chat with your captain. Call opens your phone's dialer with the captain's number. |
| Captain card | The captain's initial, name and a picture of the vehicle. | Check this against the person and vehicle that arrive. |
| Track your captain live | Solid purple button. | Opens the live ride screen. While it waits: "Waiting for your driver to enter the code…". |
| ⌄ (top right) | Small arrow. | Makes the sheet smaller. You can come back from the home screen card or Profile, then My rides. |
The live ride screen
The map shows the exact road you booked as a glossy purple line, never a straight line. After the start code, the part already driven turns grey. Pickup has a green "PICKUP" tag and the drop a black pin. Your captain moves live as a white ring holding a purple disc with a bike, auto or car icon and an arrow for the direction. Before the trip your own blue dot also shows.
| Button or control | How it looks | What it does |
|---|---|---|
| Back arrow | Round white button, top left. | Goes back. The ride keeps going. |
| "● Your ride" | White pill. The dot is green, or grey when the captain's location is old. | Shows if the captain's position is up to date. |
| SOS | Red pill with a white border, a shield and the word SOS, top right. | Tap to see "Send SOS?"; hold it to send at once. See SOS. |
| Stage pill | COMING TO PICKUP (amber), AT PICKUP (green) or ON TRIP (purple). | Where the ride is. |
| Status line | For example "Captain is 0.4 km away · about 2 min", "Arrived at pickup" or "3.1 km to drop · about 8 min". An amber chip "Away from your booked route" or a grey chip "Captain's location hasn't updated for a while" appears when it applies. | Distance and rough time. |
| "Your Ride Code" | Box with the 4 digits, until the ride starts. | The code to tell the captain. |
| Captain row | Initial, name, vehicle model and number plate, a lilac round chat button and a pale-green round call button. | Chat or call the captain. |
| Share live trip | White outline button with purple text. | Opens your phone's share sheet with the captain's name, the vehicle, from and to, and a map link to where you are now. It is a one-time location, not live tracking. |
| "Show the whole trip" | Round white button that appears when you move the map. | Fits the whole trip on the screen again. |
Chat with your captain
Each time a chat opens, a short picture says "This chat is monitored by Gosaath" ("For everyone's safety. Keep it respectful and never share bank details or OTPs."). Tap to skip; a green strip with the same words stays at the top. Starter chips ("Hi! 👋", "I'm at the pickup point", "Where are you now?") fill the box without sending. Your messages are purple bubbles; ticks show sending, sent, delivered and (light blue) seen. To delete your own message, long-press it and choose the red Delete (or grey-outline Keep it); both of you then see "This message was deleted". Gosaath keeps a copy for safety until the chat itself is deleted.
Start, finish and pay
- "Ride Started!": a green tick with pulsing rings after the captain enters your code, and a purple Awesome! → button that opens the live ride.
- "Ride Completed! ✅": a green card "Fare Paid ₹X", five gold stars to rate the captain and an optional message box. The green Done button becomes Submit & Done when you pick stars.
- You pay the captain in cash: the fare shown when you booked, plus anything you added while finding a captain. Gosaath does not collect the fare.
Cancelling a Quick Ride
| When | Where to tap | What happens |
|---|---|---|
| While finding a captain | ✕ Cancel booking then the amber Yes, cancel | The search stops at once. |
| After a captain accepted | Go to Profile, then My rides. On the live ride card tap the red-outline Cancel | It cancels straight away, with no second question, so tap it only when you mean it. The captain is told. |
| If the captain cancels | A pop-up with a red icon and a purple Got it button: "The other person cancelled this ride. No charges apply — you can book or publish another ride anytime." | Book again from the home screen. |
Gosaath does not charge any cancellation fee. Accounts that cancel again and again may be limited. See the Ride Terms.
Safety buttons on a Quick Ride
These are explained fully in the Safety centre. In short:
| Feature | Where it is | What it does |
|---|---|---|
| SOS | Red pill on the live ride screen. | Tap: a "Send SOS?" pop-up with a red Send SOS and an outline Cancel. Hold: sends at once. Your emergency contacts who use Gosaath get an alert and can follow the trip live. |
| "Your captain has left the booked route" | A dark-red screen with a white card, a small live map and a countdown ring (orange, turning red at the end). | Appears if the captain goes well off the road you booked for a while during the trip. Tap the pale-green I'm safe (green text, shield) or the red Send SOS. If you do not answer before the countdown ends, the app sends the SOS for you. |
| Emergency contacts | Profile, then Safety, then Emergency contacts. | Add up to 3 people who should hear from you in an emergency. |
| Emergency 112 | Row in Profile, under Safety. The SOS sheet also has a red Call 112 button. | Opens your phone's dialer with 112, India's emergency number. |
| The ride notification | A silent notification at the top of your phone while the app is in the background during a Quick Ride. | Shows "Finding your captain…", "Captain … is coming", "Captain … has arrived" or "On the way · N km to drop". Tap it to open the live ride. |
Long Rides: shared seats between towns
On Long Rides, a captain who is already going to another town offers empty seats at a price per seat. You request seats; the captain accepts or declines. You can also post your own request when no ride fits. Passengers never call Long Rides captains and never see their phone number. You talk in the in-app chat, and the captain may call you.
Step 1: Search ("Long Rides" / "Travel to another town")
| Button or control | How it looks | What it does |
|---|---|---|
| Chats | White pill with a blue chat icon, in the purple header. | Opens "My chats", your Long Rides chats. |
| "My bookings: …" row | White card such as "My bookings: 1 upcoming · 1 waiting" with a purple View ›. | Opens My bookings. Shown only when you have bookings or requests. |
| Pickup and Drop | A green dot for where you start and a purple square for where you are going. | Each opens a page to search a place. The pickup page has "Use my live location". Its search border is green; the drop page's is purple. |
| ⇅ Swap | Round button: lavender when both places are set, grey and off otherwise. | Swaps pickup and drop. |
| Any date 1 passenger | Two white chips. | Open "Date & passengers". |
| Search rides | Big purple pill with a search icon. Pale lavender and off when the trip is too short for Long Rides. | Shows the rides that fit. |
| "Take a Quick Ride instead" | Card with a scooter, shown when both places are in one service area or the trip is short. | Its purple Book a Quick Ride → button opens Quick Rides. |
| Recent searches | Rows like "Your location → Bengaluru". | One tap searches again. |
| ‹ Previous Next: drop › | Bottom bar on the place pages. Next is grey until you choose a place. | Move between the steps. |
"Date & passengers"
| Button or control | How it looks | What it does |
|---|---|---|
| Calendar | An Any date pill on top (solid purple when chosen). Days with rides are light green with "N rides". The chosen day is solid purple; today has a purple outline; past days are grey. Up to three months ahead. | Choose your travel day, or any date. |
| WHAT TIME? | Chips Any, Morning, Afternoon, Evening, Night, each with a count (green when above 0). The chosen chip has a lavender fill and a purple border. | Narrows the rides to that part of the day. |
| PASSENGERS − / + | Round buttons with purple outlines, from 1 to 6. | Hides rides with fewer free seats. |
Step 2: "Choose a ride"
| Button or control | How it looks | What it does |
|---|---|---|
| Search box at the top | "Town → Town" with a white Edit pill, a date chip and a passengers chip. A switch "All | Cars | Bikes" (the chosen part is white with purple text). | Change the search or filter by vehicle. |
| Ride card | Vehicle picture, "Town → Town", a type pill (Bike amber, Car light blue), "via" stops in purple, the start date and time, the price ("₹480") and a green "2 seats left". | Opens the ride details. |
| Full ride | A grey card with a big slanted "FULL". | Cannot be booked. |
| "No ride that fits? Post your request" | Yellow card with a megaphone. | Opens "Post Your Ride Request". |
| Your request › | Green button in the bottom bar, when you have a waiting or confirmed request. | Opens your request. |
Ride details and the seat sheet
The details sheet shows the route as a timeline (green start, amber stops, purple end), the captain's first name, the date and time, a green pill "Your pickup: …", "₹480 / seat" and the free seats. If the captain's road passes some distance from you, it says so and the captain confirms if they can pick you up. The vehicle model and number plate appear only after the captain confirms your booking.
| Button or control | How it looks | What it does |
|---|---|---|
| Share | Round outline button. | Shares a link to the ride (gosaath.com/ride/…). Anyone with the link sees the route, date, time, seats and price, never phone numbers. |
| Chat | Light-blue pill with blue text. | Opens a chat with the captain, even before you request. |
| Pick seats › 🔒 All seats booked | Solid purple; black with a lock when the ride is full. | Opens the seat sheet. |
Seat colours
Cars show a top view of a 5-seater (front-left seat; the driver sits on the right) or a 7-seater. A car also shows a yellow "YELLOW BOARD" tag. A bike shows one seat behind the rider.
| Seat | How it looks | Meaning |
|---|---|---|
| + Free | White seat with a light purple outline and a purple +. On a bike the seat glows and pulses purple. | Tap to choose it. |
| ✓ Yours | Purple seat with a white tick. | Your chosen seat. Tap again to unchoose. |
| Booked | Near-black seat with a white person. | Already taken. |
| Not offered | Dark slate seat, no mark. | The captain does not offer it. |
| Driver | Dark seat labelled Driver. | The captain's seat. |
| Button or control | How it looks | What it does |
|---|---|---|
| "Time limit for the captain" | A card with a switch. Off (default, infinity sign): your request stays open until 1 hour before the ride leaves. On (purple): a − N hours + stepper from 1 to 24. | Sets how long the captain has to answer. With no answer in time, your request expires and you can ask another captain. |
| "Take your live photo" | Dashed purple circle with a purple Open pill. After: a green ring "Today's live photo ✓" and a grey Retake. | Every seat request needs a live selfie. See Live photo. |
| "Other passengers" | Appears when you pick more than one seat: "PASSENGER 2", a name box and a purple Photo pill (then Retake), with "N/M ready". | Everyone travelling needs a name and their own live photo, taken with their permission. Only this captain sees who is coming. |
| Pick a seat first Take photo & request Request ride · 2 seats | Purple main button: grey until you pick a seat; "Take photo & request" if you have no live photo today. | Sends your seat request. It is a request only: the captain confirms it. |
You can have one waiting seat request at a time. If you already have one, a lavender box asks whether to cancel it, with a white-outline No, a solid purple Yes, cancel it and a link See my waiting request.
Step 3: "Your ride request"
| Button or control | How it looks | What it does |
|---|---|---|
| Waiting | A lavender card with a ring timer (purple, turning amber near the end), "Waiting for the captain" in dark green and a pill "Answer by …". | The captain has not answered yet. You can cancel before they accept. |
| Cancel request Cancel booking | Small button with a red outline, light red fill and red text. | Opens an amber pop-up ("Cancel this request?" or "Cancel this booking? Your seats will be given to others.") with Yes, cancel and No, keep it. |
| Chat with captain | Wide light-blue button. | Opens the chat. |
| "Booking confirmed!" | A green card with a tick, the captain's photo and full name, the vehicle colour and model, and the number plate on a yellow board. An amber note reminds you to check the captain, the number and the yellow (commercial) board before you get in. | Your seats are booked. Chat with the captain to fix the exact pickup spot. |
| Share trip details | Light-blue button. | Shares the route, day, captain, vehicle, plate and seats with anyone you choose. No phone numbers. |
| "You got a long ride!" | Pop-up with falling ribbons, a green tick and a yellow number plate. Buttons: a lavender-outline Local rules, safety & responsibility and a purple Done. | Shown once, when the captain accepts. |
| Declined / Request expired / Request cancelled | A red card, a grey card or a red card. | The captain could not take it, did not answer in time, or you cancelled. The purple Find another ride button starts again. |
"Post Your Ride Request"
When no ride fits, post where and when you want to go. Verified captains with an approved bike or car can see your request, with your name and phone number, and may call you to arrange the trip.
| Button or control | How it looks | What it does |
|---|---|---|
| Route | Green dot for the pickup town, red dot for the drop town. A toggle "Location not in Gosaath maps? Type it manually". | Use the places you picked, or type any place name exactly as captains should see it. |
| Date and Time | Two boxes. | Open the phone's date and time pickers. Past dates are not allowed. |
| "Keep my request open" | Until my travel day ends (solid purple, chosen first) or a box with − 3 hours + (1 to 72 hours). | How long captains can see the request. It never stays after your travel day. You can close it sooner. |
| Note for drivers | Optional text box. | Anything captains should know. |
| Post Request Cancel | Purple button with a send icon (grey until ready, "Posting…" while it works) and a grey Cancel link. | Posts the request. A green pop-up "Request posted! 📣" confirms it. If you already have one, an amber pop-up offers View My Request. |
My Ride Requests (from the home screen card) lists what you posted, with "Active" or "Closed", a red-outline Cancel Request button and a red ✕ to delete the card.
"My bookings"
| Status | Colour | Meaning |
|---|---|---|
| On the way now | Green pill | The ride's departure time has passed and it is likely on the road. This is worked out from the time; Long Rides do not have live map tracking. |
| Upcoming | Purple pill | Booked and not yet started. |
| Completed | Grey pill | Finished. Shown for a few hours after the ride. |
| Open Expired | Yellow or grey pill | Your posted requests. Buttons: red-outline Close request or grey-outline Remove. |
| Waiting for captain | Purple pill | Seat requests the captain has not answered. |
Tap a booking to see every detail, chat, cancel or share it.
Live photo (Long Rides and Rentals)
With your first Long Rides seat request or rental request each day, you take a selfie with the front camera (gallery photos are not accepted). The same photo goes with your other requests that day.
- The camera screen shows a big circle. The marks around it are red while it looks for your face and turn green ("Hold steady…") when your face fits. Hints: "Place your face in the circle", "Come a little closer", "Move back a little". Then "Done ✓".
- Good light; look at the camera; no mask, helmet or sunglasses. If the camera has trouble, use Having trouble? Use the phone's camera.
- Gosaath checks automatically that the photo shows a face. It does not recognise who you are.
- Only the captain or owner of your request sees it, while the request is waiting or booked. It is deleted automatically 7 days after the ride or rental.
Rentals: rent a bike, scooty or car
Rentals connect you with local owners who list their vehicles. Gosaath reviews each listing's photos and details before it is shown. The rental, the rent and any deposit are agreed between you and the owner; you pay the owner directly. You need a valid driving licence for the vehicle.
First page ("Rentals")
| Button or control | How it looks | What it does |
|---|---|---|
| "Where do you want the vehicle?" | Place field (your current location or a chosen place) and a lavender box Within 30 km ▾. | Choose the place. The box opens "Search within" with chips 5, 10, 20, 30 (default), 50 and 100 km; the chosen one is solid purple. |
| "Which vehicle?" | Tiles All, Bike, Scooty, Car. The chosen tile has a purple border, a lavender fill and a small purple tick. | Filters by type. |
| Search rentals → | Purple gradient button. | Shows the vehicles. |
| Requests row | Green "Your rental is booked" or "Waiting for confirmation", or a white "My booking requests" row. | Opens your requests. |
| Chats | White pill in the header. | Opens your rental chats. |
"Choose a vehicle"
| Button or control | How it looks | What it does |
|---|---|---|
| Sort pill | Nearest, Top rated or Lowest rent. | Opens "Sort vehicles". |
| Vehicle card | Photo with tags (type, year, distance, photo count), the name, a star rating or a green "New", the area, the rent in purple such as "₹400 / 24 hrs", and "N km free · ₹X/km extra". | Opens the vehicle details. |
| Booked vehicle | Greyed out with a red tilted "BOOKED" stamp. | Not free now. |
| Try again Change place | Purple and lavender buttons when nothing is found. | Search again, show all types or search farther. |
"Vehicle details"
| Button or control | How it looks | What it does |
|---|---|---|
| Photos | Swipe; "1/3 · tap to zoom". | Opens a full-screen viewer. |
| Condition | Excellent green, Good blue, Average amber. | The owner's description of the condition. |
| Available Booked now | Green or red pill next to the rent. | Whether you can request it now. |
| PICK UP AT | Card with the place and "About N km from you", and a Directions link. | Opens Google Maps directions to the pickup place. |
| Chat Call +91 … | In the owner card: a solid blue Chat pill and a solid green Call pill with the owner's number. | Contact the owner. Renters can call owners. |
| Request booking → 🔒 Booked right now | Purple button in the footer, next to an outline Previous. Grey with a lock when booked or when you already have a rental. | Opens "Request booking". You can have one rental at a time. |
The first time you contact any owner, a pop-up "A quick safety note" reminds you to check the RC, insurance and PUC yourself, to see the vehicle in person, and to agree the rent, deposit and terms with the owner. Tap the purple OK, I understand.
"Request booking"
| Button or control | How it looks | What it does |
|---|---|---|
| "When do you want it?" | Day chips for the next two weeks ("Today", "Tomorrow", then dates; the chosen one is solid purple) and hour chips from 6 AM to 10 PM (lavender fill and purple border when chosen). Faded chips cannot be chosen. | The time you take the vehicle. It must be inside the times the owner gives the vehicle. |
| "For how long?" − / + | Round buttons and the length, such as "1 day" or "3 days", with "1 × 24 hrs" under it. | The length goes up in steps of the vehicle's rental time, as shown on the vehicle, up to 30 days in total. |
| Take it / Return by | Timeline with a green dot and a red dot. | When you take and return it. |
| "Time limit for the owner" | Switch, off by default (open until 1 hour before you take the vehicle); on = 1 to 24 hours. | How long the owner has to answer. |
| DRIVING LICENCE | Green row "Added · AP03 •••• 2345" with a Change link, or an amber row "Add your driving licence". | Your licence goes with the request. See below. |
| Live photo | Same card as on Long Rides. | Needed for each day's first request. |
| Estimate | Light-green box "Rent about ₹…" and the free kilometres. | An estimate only. Pay the owner directly when you take the vehicle. |
| Send request | Green gradient button with a paper plane. | Sends the request. If no licence is saved yet, the licence sheet opens first. |
If you are already waiting for another vehicle, an amber card asks whether to cancel that request, with No and a green Yes, cancel it and send.
"Your booking request"
| State | How it looks | What to do |
|---|---|---|
| Waiting | A request ID in purple (for example RT-MDP-SC-…), "Waiting for confirmation", a countdown ring and a grey pill "Owner must answer by …". A green pill says your licence is shared only with this owner. | Footer: a light-red Cancel request, a solid blue Chat with owner and a round green call button. |
| Booking confirmed! | Big green tick, a lavender "Request id" chip and the timeline. | Buttons: green Call the owner, blue Share booking details (no phone numbers), lavender Directions to the pickup. Carry your original licence and check the RC, insurance and PUC first. |
| The owner declined | Red ✕ with the owner's reason, if any. | Tap the purple Find another vehicle. |
| The owner didn't answer in time | Amber hourglass. | The request expired. |
| You cancelled this request | Grey. | You can request this or another vehicle. |
In "My booking requests", status pills are green for Waiting for confirmation and Confirmed, red for Declined, grey for Cancelled and amber for Expired.
Your driving licence
Open it from Rentals or from Profile, then Driving licence.
| Button or control | How it looks | What it does |
|---|---|---|
| LICENCE NUMBER | Field "e.g. AP03 20190012345". A green tick and border when it looks right. | Type it exactly as on the card. |
| Front side / Back side | Two dashed boxes. Filled ones show a green "Front ✓" tag and a white Change tag. | Take a photo or choose one from your photos, on a plain surface in good light. |
| Save licence | Purple gradient button with a shield. | Saves it. |
| Remove my licence | Red underlined link. | Asks "Remove your licence?" with Keep it and Remove. You cannot remove it while a request or booking needs it. |
Your licence is private: only the owner of a vehicle you send a request to can see it, and only while that request is waiting or booked (and for a short time after the rental ends). Gosaath's team can see it if there is a problem.
Profile and your account
Open the Profile tab. The top shows a purple panel with your initials, your name, "Gosaath Passenger", "Member since …" and your phone number with a green Verified 🔒. The gear icon opens Settings.
| Button or control | How it looks | What it does |
|---|---|---|
| Stats | Trips done (green), Cancelled by you (red when above 0), Rating (gold star, or "New"). | Your rating comes from captains. |
| Profile health | A score out of 100: green from 75, amber from 50, red below. Bars for Details, Verified, Rating and Reliability, and tips with a green "+N". | Shows what to add to your profile. |
| Profile details | Full name, mobile number (locked when verified), email (locked), gender chips (the chosen chip is black), date of birth and "About you". A bar slides up: "Unsaved changes" with a black Save details button, then "Saving…" and "Saved ✓". | Saves automatically when you pause typing. |
| Captain banner | Yellow card "Become a Gosaath Captain". | Captains use the separate Gosaath Captain app. See the Captain app guide. |
| Log out | Small pill with a red outline and red text. | Asks twice: "Log out of Gosaath?" and "Are you sure?", then the red Yes, log out. After logging out you get no ride updates on this phone until you sign in again. |
Profile rows
| Row | What it opens |
|---|---|
| Trips: My rides | Your Quick Rides, past and present. |
| Trips: Long Rides bookings | Your seats and requests between towns. |
| Trips: Rental requests | Vehicles you asked to rent. |
| Trips: Driving licence | Add, change or remove your licence for rentals. |
| Safety: Emergency contacts | Up to 3 people who get your SOS. |
| Safety: Rules, safety & responsibility | The six rules to read before every trip. |
| Safety: Emergency 112 | Opens your dialer for India's emergency number. |
| App: Language | English, తెలుగు (Telugu), हिन्दी (Hindi) or தமிழ் (Tamil). |
| App: Notifications / App settings | Your updates; password, dark mode and more. |
| Support & legal: Help & support | Call, WhatsApp or chat with Gosaath (in Settings). |
| Support & legal: Legal & policies | Terms, Privacy Policy, Ride, Rental, Payments, Grievance and Deletion policies, with "Open on website". |
| Support & legal: Account & privacy | Your data and the account deletion option. |
| Support & legal: Rate Gosaath | Tell us how we are doing. |
Deleting your account
- Go to Profile, then Account & privacy, and tap the small grey link Delete my account at the bottom.
- Read "Before you go": your account will be deleted on a date 30 days from today, and signing in again before then cancels the deletion. Tap the light-red Continue (or the black Keep my account).
- Confirm with the solid red Delete in "Delete your account?".
- A green pop-up "Account deletion scheduled" appears and you are logged out.
You can also use the red dashed Delete Account button at the bottom of Settings (it offers Keep my account and a red Delete in 30 days), or the delete account page on this website. Data that the law requires us to keep is kept as the Privacy Policy explains.
Settings, language and Help & support
| Button or control | How it looks | What it does |
|---|---|---|
| Your Ride Alerts | Rows "A → B" with the time left and a red-outline Stop button. | Route alerts you set when no Long Ride was available. Stop ends one. |
| Dark Mode | Switch, purple when on. | Dark colours for night use. |
| Language | Opens "Choose Language". The chosen language has a purple border and a tick. | Changes the app's text and the ride voice. Some screens are still in English. |
| Change Password | Current, New and Confirm fields and an Update Password button. | Changes your password. |
| Help & Support | See below. | Contact Gosaath. |
| Rate Gosaath | Five gold stars, an optional message and Submit Rating. | Sends your rating to Gosaath's support team. |
| Log Out | Light-red button. | Logs you out of this phone at once. |
| Delete Account | Red dashed outline. | Schedules deletion in 30 days (see above). |
Help & Support
- Call Us (green phone icon) and WhatsApp cards: +91 73370 51857.
- CHAT WITH US: a chat with the Gosaath team. Your messages are purple; the team's are grey. Type and tap the purple send button.
- Email: [email protected]. For complaints, see Grievance Redressal.
My rides and Notifications
My rides
Profile, then My rides, lists your Quick Rides. (Long Rides bookings and rental requests have their own lists in those tabs.)
| Button or control | How it looks | What it does |
|---|---|---|
| Live ride card | Green border, "WAITING" or "IN PROGRESS", your start code, Chat and Call, a green Show Code or Resume, and a red-outline Cancel. | Manage the ride in progress. Cancel works at once. |
| Summary band | Purple band: Completed · Total Spent · Cancelled. | Your totals. |
| All Completed Cancelled | Filter pills; the active one is solid purple. | Filter the list. |
| Ride card | Vehicle and captain, date, route and price, with a badge Completed (green) or Cancelled (red). | The bin button asks "Delete this ride?". It removes the ride from your list only, not from the other person's. |
Notifications
The bell opens Notifications. Unread items have a purple left edge and a purple dot; the purple Mark all link marks everything read. Icons are coloured by type: purple for rides and chats, amber for offers, blue for Gosaath messages.
Offline, paused and other screens
- Offline: the home screen turns black and white, with a card "You're offline" and a red pill "Reconnecting… trying every second". There is nothing to tap; the app reconnects by itself and shows "You're back online!" with a green "Connected" pill.
- Paused: "Quick Rides is paused", "Long Rides is paused" or "Rentals is paused" means Gosaath has switched that service off for a while. Try again later.
- "A note from Gosaath": a message from the team, for example about maintenance.
- Ads: the app is free and shows Google ads in some lists and screens, labelled "Ad". A full-screen ad may sometimes appear when you leave Long Rides or Rentals.
What the colours mean
The app uses colours the same way everywhere:
| Colour | Looks like | Means |
|---|---|---|
| Purple | Purple gradient with white text | The main action on a screen: Send OTP, Book, Request, Save. |
| Grey | Grey-lilac | Not ready yet: fill in what is missing first. |
| Green | Green | Confirm, safe, paid, available, done: Send request, Done, I'm safe, Completed. |
| Red SOS Red outline | Red, or a red outline | Danger or stopping something: SOS, Cancel, Delete, Log out, Declined. |
| Amber | Amber or orange | Warning or waiting: Yes, cancel; Coming soon; Expired; Away from your booked route. |
| Blue | Light blue | Chat with a captain or owner, and sharing. |
| AP 03 AB 1234 | Yellow board | A commercial (yellow-board) number plate. Check it before you get in. |
Questions and answers
Is the Gosaath app free?
Yes. The app is free to download and Gosaath charges no booking fee. You pay the fare to the captain, or the rent to the owner, directly.
How is a Quick Ride fare worked out?
Each service area has rates for each vehicle: a base fare that includes the first few kilometres, a rate per kilometre after that, and a minimum fare. The app applies them to the road distance and shows the fare before you book. Anything you add while finding a captain is added to it.
How do I pay for a Quick Ride?
In cash, to the captain, at the drop. Other payment methods are shown as "Coming soon". Gosaath does not collect or hold the fare.
What is the start code?
A private 4-digit code shown in your app after a captain accepts. Check the captain and the vehicle, then say the code to the captain, who types it into the Captain app. The ride starts only with the right code. Never share it with anyone else.
Can I offer more money to get a captain faster?
Yes. While the app is finding a captain, tap +₹5, +₹10, +₹20, +₹30 or Custom. The higher offer goes to the captains on duty again. You can add up to ₹500 in total on one booking.
How do I cancel a Quick Ride after a captain accepted?
Open Profile, then My rides, and tap the red-outline Cancel on the live ride card. It cancels at once. Gosaath charges no cancellation fee.
Can I call my Long Rides captain?
No. On Long Rides, passengers never see or call the captain's phone number. Use the in-app chat. The captain can call you to fix the pickup.
Who can see my phone number?
The captain of your Quick Ride, the captain of a Long Ride you request a seat on, and verified captains who see a ride request you post can see your number to call you. Vehicle owners do not get your number from your rental request. See the Privacy Policy.
What happens when I press SOS?
Your emergency contacts who use the Gosaath app get an alert with your name, the captain, the vehicle and your live location, and can follow the trip. The SOS is also recorded for Gosaath's team. Gosaath is not an emergency service: call 112 if you are in danger.
Do my emergency contacts get an SMS?
No. The SOS reaches only contacts who have the Gosaath app. For others, use Share live trip, which opens your phone's share options such as WhatsApp or SMS.
Why does Gosaath need my location?
To set your pickup, find captains and vehicles near you, show the route and fare, and keep you safe on the ride. The passenger app uses your location only while you use it.
Why do I need a live photo for Long Rides and Rentals?
So the captain or owner knows who is coming. One selfie a day goes with all your requests that day. Only the captain or owner of your request sees it, and it is deleted 7 days after the ride or rental.
What do I need to rent a vehicle?
A valid driving licence for that vehicle (number and front and back photos in the app), a live photo, and the original licence at the handover. Agree the rent and any deposit with the owner and check the RC, insurance and PUC.
How do I delete my account?
Profile, then Account & privacy, then Delete my account. Your account is deleted 30 days later; signing in before then cancels it. You can also use the delete account page.
Which languages does the app support?
English, Telugu, Hindi and Tamil. Choose one in Profile, then Language. Some screens are still in English.